Plan to Correct

NTC due 4/3/26

Regulation Description

340:110-3-286(a) - Ratios. Ratios are the number of teaching personnel required to be physically present with a child or group of children, per Oklahoma Administrative Code (OAC) 340 Appendix GG - Ratios and Group Sizes. Only teaching personnel count in ratios, unless requirements specifically state otherwise. The program is required to maintain ratios at all times.

Plan to Correct

Regulation Description

340:110-3-288(c)(2)(C) - yelling at a child out of anger or using harsh or profane language;

Plan to Correct

Regulation Description

340:110-3-289(h)(2)(C) - ensuring children wear weather-appropriate clothing.

Plan to Correct

Regulation Description

340:110-3-297(a)(1)(B) - changed promptly when wet or soiled.

Plan to Correct

Regulation Description

340:110-3-281.2(c)(5)(A)(i) - promptly documented on paper, including personnel's full name and arrival and departure time; and

Plan to Correct

Regulation Description

340:110-3-281.2(c)(5)(A)(ii) - maintained, on paper or electronically, for at least 12 months.

Plan to Correct

Based on this child's allergy, we have removed all products containing pears or pear juice from the center's menu. We no longer serve pears or any fruit containing pears or pear juice to any classroom. The classroom allergy lists are updated monthly and any time we have a new child with an allergy. It has also been noted by the parent that this child has eczema. We did not have any evidence that this child ate pears. This could have been an eczema outbreak, now notified us to the parent after that incident.

Regulation Description

340:110-3-284(c)(2)(C) - demonstrate prudent and responsible behavior reasonably ensuring children's health and safety;

Plan to Correct

In this situation, two children pushed open the doors to the outside while the teacher was sitting with the group of children who were eating breakfast. The teacher saw the children exit the door and she immediately tried to stop them but couldn't reach them in time. They ran out to the playground but at no time were they out of her sight. The teacher immediately called the front desk while she was watching the children outside and the assistant director went out and retrieved the children within a matter of a few short minutes. At no time were the children out of someone's sight. We believe the teacher acted appropriately for this incident as she was trained to do. We self reported this incident. We added door alarms to every classroom door on the same day this incident occurred so that teachers are able to immediately hear any doors opening by an alarm sounding and are able to react quickly. We also conducted additional staff trainings in supervision at our 8/29 staff development day to ensure every staff member is aware of the correct procedure if this were to happen again.

Regulation Description

340:110-3-287(a) - Supervision. Supervision is the function of observing, overseeing, and guiding a child or group of children, including an awareness of, and responsibility for, the ongoing activity of each child, and being near enough to intervene when needed. The program is required to maintain supervision at all times.

Plan to Correct

The door was repaired by RKB building services on 9/11/25. Door alarms were added on 8/7/25.

Regulation Description

340:110-3-300(z)(3) - windows and doors without broken glass and other hazards.

Plan to Correct

As soon as we were notified of the allegations, the employee was placed on suspension. The employee has not returned to employment at the center at any point in time. As of 9/2 the suspension ended and the employee is no longer employed with us. All staff were retrained on appropriate child guidance in one to one meetings as well as in our staff development day on 8/29. In order to better meet the children's needs and to enhance classroom management, we reduced the school age ratio to 1:15 for all ages. Center leadership also increased presence in the school age classrooms conducting regular teacher and classroom observations to ensure the teachers were engaging appropriately with all children and supported teachers when needed for behavior challenges.

Regulation Description

340:110-3-288(c)(1)(A) - actions that could cause pain, such as shaking, hitting, striking with an object, spanking, swatting, thumping, pinching, popping, shoving, spatting, hair pulling, yanking, and slamming;

Plan to Correct

As soon as we were notified of the allegations, the employee was placed on suspension. The employee has not returned to employment at the center at any point in time. As of 9/2 the suspension ended and the employee is no longer employed with us. All staff were retrained on appropriate child guidance in one to one meetings as well as in our staff development day on 8/29. In order to better meet the children's needs and to enhance classroom management, we reduced the school age ratio to 1:15 for all ages. Center leadership also increased presence in the school age classrooms conducting regular teacher and classroom observations to ensure the teachers were engaging appropriately with all children and supported teachers when needed for behavior challenges.

Regulation Description

340:110-3-288(c)(2)(C) - yelling at a child out of anger or using harsh or profane language;

Plan to Correct

All staff were retrained on safe supervision practices in one to one meetings as well as in our staff development day on 8/29. In order to better meet the children's needs and to enhance classroom management, we reduced the school age ratio to 1:15 for all ages. Center leadership also increased presence in the school age classrooms conducting regular teacher and classroom observations to ensure the teachers were actively supervising appropriately to ensure all children were safely within sight and sound.

Regulation Description

340:110-3-287(a) - Supervision. Supervision is the function of observing, overseeing, and guiding a child or group of children, including an awareness of, and responsibility for, the ongoing activity of each child, and being near enough to intervene when needed. The program is required to maintain supervision at all times.

Plan to Correct

All staff were retrained on safe supervision practices including minimizing distractions such as cell phone usage. Personal cell phone policy was reiterated to all staff in one to one meetings as well as in our staff development day on 8/29. Center leadership also increased presence in the school age classrooms conducting regular teacher and classroom observations to ensure the teachers were actively supervising appropriately to ensure all children were safely within sight and sound.

Regulation Description

340:110-3-287(c) - Non-job related. do not participate in personal activities that may interfere with supervision, such as visitors, phone calls, or electronic device use.

Plan to Correct

The school age schedule was separated from the 4s/prek schedule. The school age schedule does not require nap time for the school agers and all staff have been reminded of this regulation.

Regulation Description

340:110-3-296(d)(1) - Schedule. Children are not required to have a rest time.

Plan to Correct

All staff including center leadership have been re-trained on mandated reporting requirements, both in one to one meetings and in ongoing staff meetings.

Regulation Description

340:110-3-280(b)(1) - Abuse and neglect. Any person who has reason to believe a child was abused or neglected, per Section 1-1-105 of Title 10A of the Oklahoma Statutes (10A O.S. § 1-1-105) is required to report the matter promptly to the OKDHS Child Abuse and Neglect Hotline at 1-800-522-3511, per O.S. § 1-2-101. Failure to report is a misdemeanor offense and upon conviction is punishable by law. Failure to report with prolonged knowledge, six months or more, of ongoing abuse or neglect is a felony offense.

Plan to Correct

All staff have been reminded that favoritism of any kind is not tolerated. Whenever possible, staff with children in the center do not work in the classroom where their children are enrolled. Center leadership increased presence in all classrooms conducting regular teacher and classroom observations to ensure the teachers are engaging with all children equally and appropriately.

Regulation Description

340:110-3-284(c)(2)(E) - work with children without physical, psychological, or emotional punishment, mistreatment, or abuse.

Plan to Correct

As soon as we were notified that the fingerprints that were completed by the Assistant Director were not submitted by the former Center Director, she immediately go re-fingerprinted. She did not return to the center until they were submitted. Going forward the new administrative team has been trained on ensuring the background check clearance process is completed accurately.

Regulation Description

340:110-3-282(a)(1)(C) - personnel applicants, prior to hire. However, the program may hire individuals, when:

Plan to Correct

On 8/29/25, we closed the center for a full day Staff In Service training. The training consisted of the following topics: Safety and Supervision: Child Supervision Records/Head Count and Transition Procedures. Staff were all re-trained on all supervision practices including maintaining proper ratios and visual supervision at all times. Transition training included practices that engage children and ensure Teachers are able to supervise children throughout the transition from one classroom or area to another while maintaining ratios at all times. Center leadership will monitor and review the child supervision records throughout the day and coach in the moment where errors are recognized.

Regulation Description

340:110-3-287(a) - Supervision. Supervision is the function of observing, overseeing, and guiding a child or group of children, including an awareness of, and responsibility for, the ongoing activity of each child, and being near enough to intervene when needed. The program is required to maintain supervision at all times.

Plan to Correct

All staff have been re-trained on incident reporting. This is also part of our new employee onboarding training. All serious injuries and/or any injuries to the neck or above will be reported to the parent immediately as well as in a written incident report. Center leadership will continue to monitor incident reporting and coach teachers throughout the day as needed.

Regulation Description

340:110-3-280(d)(3)(C) - known minor injuries;

Plan to Correct

On 8/29/25, we closed the center for a full day Staff In Service training. The training consisted of the following topics: Safety and Supervision: Child Supervision Records/Head count and Transitioning Procedures. Staff were all re-trained on all supervision practices including maintaining proper ratios and visual supervision at all times. Transition training included practices that engage children to ensure Teachers are able to supervise children throughout the transition from one classroom or area to another while maintaining ratios at all times. Center leadership will monitor and review the child supervision records throughout the day and coach in the moment where errors are recognized.

Regulation Description

340:110-3-286(a) - Ratios. Ratios are the number of teaching personnel required to be physically present with a child or group of children, per Oklahoma Administrative Code (OAC) 340 Appendix GG - Ratios and Group Sizes. Only teaching personnel count in ratios, unless requirements specifically state otherwise. The program is required to maintain ratios at all times.

Plan to Correct

All current employees have the correct and current background checks as required. In this isolated incident, a teacher allegedly walked out of the classroom with a non-employee observer, who was not background cleared. Teachers have been trained that any new staff member who is not yet completely cleared may not be left alone until a center leadership member informs them otherwise. This includes any visitor or observer. No one without clearance will ever be left alone with children.

Regulation Description

340:110-3-282(a)(1) - Required individuals. Background investigations are required, per Section 401 et seq. of Title 10 of the Oklahoma Statutes (10 O.S. §§ 401 et seq.), Oklahoma Child Care Facilities Licensing Act (Licensing Act), unless an exception per (3) of this subsection applies for:

Plan to Correct

During the all day in-service on 8/29/25, all staff were re-trained on positive child guidance, including managing behavioral challenges appropriately. This is also included in our new staff onboarding training. Center leadership will continue classroom observations to give "in the moment" feedback and guidance and support.

Regulation Description

340:110-3-288(c) - Inappropriate discipline. Personnel are prohibited from using or threatening to use inappropriate discipline.

Plan to Correct

We use LineLeader for child daily logs, but as a backup and to make sure parents are getting accurate daily reports we have reimplemented paper daily logs for parents to receive at the end of the day at pick up.

Regulation Description

340:110-3-281.4(b)(2) - Infant and 1-year-old daily record. Daily records for 1-year-olds and younger are available in the child's classroom and include prompt documentation of eating, diapering, and sleeping activities.

Plan to Correct

All school age teachers have been retrained on ratios and supervision. We understand that the gym and classroom are two separate rooms and will be treated as such. New name to face forms are being used and checked every 30 minutes.

Regulation Description

340:110-3-287(a) - Supervision. Supervision is the function of observing, overseeing, and guiding a child or group of children, including an awareness of, and responsibility for, the ongoing activity of each child, and being near enough to intervene when needed. The program is required to maintain supervision at all times.